<p> 本书共分5个单元,内容包括The Ticket Service of High-Speed Railway、The Station Service of High-Speed Railway、On-train Service of High-Speed Railway、Emergency Treatment of High-Speed Railway、Tourism Service。</p><p> 本书既可作为高速铁路客运类相关专业学生的教学参考用书,也可作为高速铁路客运相关从业人员的自学参考用书。</p>