Chapter 1  Cross-border E-commerce and Cross-border E-commerce Logistics

  Part 1  Cross-border E-commerce

  Part 2  Cross-border E-commerce Logistics

  Part 3  Main Mode of Cross-border Logistics in China

  Part 4  China’s Cross-border E-commerce Logistics

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 2  Introduction to Cross-border E-commerce Websites

  Part 1  eBay

  Part 2  Amazon

  Part 3  AliExpress

  Part 4  DHgate

  Part 5  LightInTheBox

  Part 6  Other Main Cross-border E-commerce Platforms

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 3  Cross-border E-commerce Logistics Companies

  Part 1  Cross-border Shipping

  Part 2  EMS and UPU

  Part 3  China Post

  Part 4  DHL

  Part 5  UPS

  Part 6  FedEx

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 4  Cross-border Shipping of Main Platforms

  Part 1  Amazon Shipping

  Part 2  Amazon FBA

  Part 3  AliExpress

  Part 4  AliExpress Dropshipping

  Part 5  eBay

  Part 6  DHGate

  Part 7  LightInTheBox

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 5  Cross-border Shipping Template Setting

  Part 1  DHgate Shipping Setting

  Part 2  AliExpress Shipping Setting

  Part 3  Amazon Shipping Setting

  Part 4  Shipping Information Tracking

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 6  Warehousing for Cross-border E-commerce

  Part 1  Cross-border Packaging

  Part 2  Packaging Requirements of Cross-border Platforms

  Part 3  Introduction of Cross-border Warehousing

  Part 4  Overseas Warehousing

  Part 5  Bonded Warehousing

  Part 6  Types of Cross-border E-commerce Warehouses

  Part 7  Cross-border E-commerce Warehouse Operations

  Part 8  Cross-border E-commerce Warehouse Management

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 7  Cross-border E-commerce Shipping Procedures

  Part 1  Amazon Shipping Procedures

  Part 2  DHgate Shipping Procedures

  Part 3  AliExpress Order Fulfillment

  Part 4  eBay: Process Global Shipping Program (GSP) Orders

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 8  Cross-border Logistics Customer Service

  Part 1  Customer Service in Logistics

  Part 2  How to Improve Customer Service Level

  Part 3  Customer Maintenance

  Part 4  Customer Service Practices in Cross-border Logistics

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 9  Transportation and Distribution of Cross-border Logistics

  Part 1  International Transportation

  Part 2  Distribution

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 10  Cross-border E-commerce Customs Declaration

  Part 1  General Introduction of Customs Declaration

  Part 2  Three Customs Clearance Ways of Cross-border Cargo

  Part 3  Customs Examination

  Part 4  Customs Supervision and Control over Imports and Exports

  Part 5  Types of Customs Duties

  Part 6  Customs Valuation

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Chapter 11  Cross-border E-commerce Logistics Information Management

  Part 1  Cross-border Logistics Information Management

  Part 2  Cross-border E-commerce Logistics Information Management Technology

  Part 3  Cross-border E-commerce Logistics Information System Development

  Words and Phrases

  Useful Sentences

  Skill Practice

  Additional Reading Materials

Appendix 

  Appendix I  Useful Phrases and Sentences in Packing

  Appendix II  Useful Expression in Customer Service of Cross-border Logistics

  Appendix III  常见跨境电商物流英语术语中英文对照